What happens when my IronKey self-destructs?AA-02416All IronKey devices (S100, S200, D200, S250, D250, S1000, H300, and H350) permanently self-destruct after 10 consecutive incorrect password attempts. The Enterprise versions have the option to have a different count set by your IronKey System Administrator. The Basic versions have the option to be configured to perform a reset rather than self-destruct. The Personal versions have no options. Self-destruct means the flash memory is erased, the AES encryption keys are erased, and the IronKey is permanently unusable; there is no way to reset the device or use it again once the self-destruct has been performed. Displayed are ample warnings about incorrect passwords and device self-destruction. Each incorrect password attempt will display a warning indicating the remaining number of password attempts. Additionally, after every 3 consecutive bad password attempts you must remove the device and re-insert it. The last password attempt displays at least 2 very distinct warning messages stating this self-destruction is permanent and there is no way to recover an IronKey once it has self-destructed, and the action will void the hardware warranty. The IronKey limited hardware warranty covers hardware manufacturing defects only. Devices that have self-destructed are not eligible for replacement. If
you have no means to recover the lost password there are only two
recommendations:
If
you've used the Secure Backup utility included with every S100,
S200, D200, S250, D250 IronKey device, then you can restore your backup to a new IronKey
of any of these models. Please review this procedure in the appropriate User
Guide for your specific IronKey model and version. |