Support Home  Contact Us 
Quick Jump Menu
Categories
  • Top>>
  • S/D200 Personal(109)
41 Can I boot from an IronKey Encrypted Storage device?

The different IronKey Encrypted Storage device models can be found here http://www.ironkey.com/en-US/encrypted-storage-drives. The Secure Files Volume, where your personal data is stored, is not readable until the device is unlocked via the Unlocker found…

42 How to update your IronKey device.

New features and fixes are continually being developed and are often released as updates for IronKey Enterprise and IronKey Personal Secure Flash Drives. For those existing devices, updates are made available via the IronKey Control Panel. Users of IronKey…

43 Compatibility with Guardian Edge Disk Encryption Software

There are known compatibility issues between Guardian Edge Disk Encryption software and IronKey devices. This can manifest itself in different ways depending on which software version is being used on the host computer. You may receive an "Error 1347" message.…

44 What is the Virtual Keyboard, and how do I enable/disable it?

The Virtual Keyboard is a powerful tool that helps defeat "keyloggers," malware capable of recording each of your keystrokes. You can manually launch the Virtual Keyboard by pressing CTRL+ALT+V. To enable or disable automatic launch of the Virtual Keyboard…

45 How to lock an S100, S200, D200, S250, D250, S1000, H300, or H350 IronKey device when the Lock Drive button fails when using a Windows computer

Occasionally, clicking the "Lock Drive" button cannot lock your device, and the message, "Your IronKey drive is still running an onboard application" appears, preventing you from safely removing your device from your computer. Your anti-virus, or some other…

46 How to check the model and build version of your IronKey device.

Knowing your IronKey build version can be helpful in troubleshooting issues, as certain versions have different behaviors and features. This article describes the different methods used to check which device you have. Submitting this information with your…

47 What happens when my IronKey self-destructs?

All IronKey devices (S100, S200, D200, S250, D250, S1000, H300, and H350) permanently self-destruct after 10 consecutive incorrect password attempts. The Enterprise versions have the option to have a different count set by your IronKey System Administrator.…

48 Re-install Firefox

How can I re-install Mozilla Firefox? You can remove your Firefox browser from the IronKey secure partition and re-install Firefox with the original settings. There are several different methods for re-installing Firefox, depending on how much data you would…

49 How do I add a Lost and Found message to my IronKey?

To add a personal Lost and Found message that will appear each time the IronKey is plugged in, do the following: Unlock your IronKey. Click on "Settings". Click on "Lost and Found". From there you can add up to 6 lines for your Lost and Found message This…

50 Using Portable Applications with the IronKey device.

Any application that was built to run in a "stand alone" environment should be able to be run from your IronKey device. If the application installs itself in the registry of the host computer however, then this option will not be available. You can find additional…

51 Can I unlock two IronKeys at the same time?

While you cannot have two IronKey Control Panels running at the same time, you can terminate the IronKey.exe process of one drive (leaving the secure volume still open), and then plug in and unlock the other drive. To do this: Unlock one IronKey (IronKey…

52 When is it safe to lock my IronKey?

We recommend that you lock your IronKey whenever it is not in use. The best procedure is: Save all of your open files. Close any files or applications running from the IronKey (such as Firefox). Ensure the LED is no longer blinking. Click "Lock Drive". You…

53 Anti-Malware feature on my Personal or Basic IronKey device

Why don't I have the Anti-Malware feature on my Personal or Basic IronKey device? The anti-malware functionality is currently only available on Enterprise devices and only via subscription. Although not officially supported by IronKey, you can use third-party…

Copyright © 2014- Kingston Digital Inc. All rights reserved.