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Forgot Password
Reference Number: AA-03522 Views: 18637 Created: 05-21-2019 02:39 PM Last Updated: 05-21-2019 02:39 PM 0 Rating/ 1 Voters


You had the option to back up your password online to your my.ironkey.com account during the setup steps when you first got the drive (see attached image). That way, if you ever forget your password, you can safely log into https://my.ironkey.com and recover it. Please know that there is no way for technical support to reset your password, restore, or access the data on your device. 


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