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The Secret Questions don't apply to me. What can I do?
Reference Number: AA-03510 Views: 10501 Created: 05-21-2019 01:16 PM Last Updated: 05-21-2019 01:16 PM 0 Rating/ Voters


The initial Secret questions presented to users are chosen randomly and don't always apply to every user setting up their online accounts. Fortunately, once you have created your account, you can log in using your IronKey device and change them. Here's how to do this:

  1. Insert and unlock your IronKey device.
  2. Click on the "my.ironkey.com" link in the IronKey Control Panel.
  3. When you have successfully logged into your online account, click on the "My Account" tab.
  4. Click on "Account Settings" on the left hand side of this page.
  5. In the "Secret Questions & Answers" section click the "Edit" button.

You can now add and remove you secret questions. If you prefer, you can also select to email notification rather than secret questions to access your online account. This can be toggled in the "Security Preferences" section ri


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