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My IronKey Lost and Found message is not saving.
Reference Number: AA-03420 Views: 8766 Created: 05-20-2019 03:03 PM Last Updated: 05-20-2019 03:03 PM 0 Rating/ Voters


The Lost and Found message is not saved after you edit it on some 64-bit Windows Operating Systems.

To resolve this issue, you must use a 32-bit Windows Operating System to edit and save changes to the Lost and Found message.

If your Lost and Found message is read-only, then you have acquired a special build of the device that was not intended for resale.  You should contact your reseller for a refund or replacement.

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