Support Home  Contact Us 
How do I restore my Identity Manager data from my old device to my new device?
Reference Number: AA-03167 Views: 6404 Created: 05-15-2019 01:43 PM Last Updated: 05-15-2019 01:43 PM 0 Rating/ Voters


1. After initializing your new IronKey with a password, you should bind it to your existing my.ironkey.com account by:

  • clicking on the 'Activate Now' button
  • clicking on the Existing User button
  • logging into my.ironkey.com with your online username (or email) and online password
  • You will then be sent an activation code that will bind your new device to your existing account.

2. To restore your Identity Manager data click on "Identity Manager" in the IronKey Control Panel, and then click the down arrow next to "Backup" button and select "Online Restore". Since you have more than one IronKey associated with your my.ironkey.com account, a window will appear asking for which IronKey's passwords you want to restore. Select your old IronKey and input the device password for that IronKey.

Please Note: S200 model Identity Manager data cannot be restored to an S100 model.

Quick Jump Menu
Copyright © 2014- Kingston Digital Inc. All rights reserved.