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When using Secure Sessions, why is my connection to the server reset or refused while a page is loading?
Reference Number: AA-03429 Views: 5855 Created: 05-20-2019 03:08 PM Last Updated: 05-20-2019 03:08 PM |
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When using Secure Sessions, one of these messages might appear: "The connection was reset. The connection to the server was reset while the page was loading" or "Proxy Server Refused Connection". Your computer is likely having a problem resolving localhost to the IP address of 127.0.0.1. To resolve this issue, do the following:
- Click the Start button on your Windows taskbar, and then open "Run".
- Type in "cmd", and click "OK".
- In the window that appears, type "ping localhost", and press "Enter".
- If the response is "Reply from ::1: time<1ms" then double click on "My computer" and go to C:\Windows\System32\drivers\etc directory.
- Edit the "hosts" file using a text editor such as Notepad.
- Look for a line with "::1 localhost".
- Add a "#" in front of this line.
- If you do not have a line with "127.0.0.1 localhost" add one.
- Now ping localhost as in step 4 and the reply should be something like "Reply from 127.0.0.1: bytes=32 time<1ms TTL=128".
- Secure Sessions should now be working.
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