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IronKey Compatibility with Mac OS X version 10.8 ("Mountain Lion")
Reference Number: AA-03296 Views: 64733 Created: 05-15-2019 01:55 PM Last Updated: 05-15-2019 01:55 PM |
8 Rating/ Voters
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Apple's updates in Mac OS X version 10.8 ("Mountain Lion") have made a number of software applications and USB devices incompatible with the new OS. This includes a number of Ironkey secure flash drives, specifically, the IronKey S200 and D200 devices, and Ironkey Defender F100, F150 and H100 secure USB flash and hard drives.
Solution
Compatible Drives
Please note that the following Ironkey secure USB devices are not affected and are compatible with Mac OS X 10.8 Mountain Lion:
- IronKey x250 devices
- McAfee ePO managed devices
- Ironkey Defender F200 and H200 biometric devices (when using biometrics for access)
Error Text
When running the IronKey application in Mountain Lion, the device Control Panel appears without text or graphics. After approximately 1 minute, the following error is displayed:
Unsupported Device Was unable to establish a connection to this device....
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